PHILIPS INDONESIA, PT
Royal Philips Electronics of the Netherlands is a global leader in healthcare, lifestyle and technology, delivering products, services and solutions through the brand promise of "sense and simplicity".
Headquartered in the Netherlands, Philips employs approximately 125,500 employees in more than 60 countries worldwide. With sales of EUR 30.4 billion in 2005, the company is a market leader in medical diagnostic imaging and patient monitoring systems, energy efficient lighting solutions, personal care and home appliances, as well as consumer electronics.
80,000 registered patents illustrate the innovative nature of the company. In a world in which technology increasingly touches every aspect of daily life, we want to bring 'sense & simplicity' to consumers with advanced, easy to use products that are designed specifically to meet their needs, wherever in the world they may be.
For Philips, improving lives with light goes back to our founding fathers in 1891. At Philips Lighting, we carry this tradition forward, across all three domains: Healthcare, Lifestyle and Technology.
Through a huge array of products, and variety in design, intensity, color and effects, we help make life easier and more efficient. From lighting for interiors and offices to Olympic Stadiums and the Eiffel Tower, we beautify people's homes and public spaces and enhance safety and a sense of well-being.
Light can provide heat, purify water, treat disease, increase road safety - even play a role in semiconductor manufacturing - and we're active in them all.
Philips has been the market leader in lighting industry in Indonesia for many years.
1. ORDER DESK- Lighting Commercial• (1 position) • Philips Lighting • Jakarta
Responsible to 0rder monitoring; process control and coordination with customer; Sales order reporting & Analyses ; Communication with Customer Communication and Improvement Projects activities projects to further enhance customer value and business process performance, for example: Customer Service Level Improvement, Order Processing Time Reduction, Delivery Improvement, etc.
Personnel Qualifications :
Fresh graduates with Engineering Industrial bachelor degree are welcome to apply.
Those with 1 to 2 years experiences in in order desk of FMCG with strong commercial & industrial background will also be considered favorably.
Good Knowledge in Supply Chain Management
Good computer literate & familiar with SAP
Good interpersonal skills / able to influence others
Dynamic and mature personality
2. OFFICER - QUALITY & CUSTOMER SUPPORT (1 position) • Lighting • Jakarta
Handling technical complaint from professional channel as well as consumer channel.
Conduct on site complaint verification (CTB, Product failure, customer visit) including detail analysis
Control disposal process
Entry, monitoring and following up Complaint Registration System Processes
Manage CTB processes & reporting
Personal Qualification :
Education background Bachelor degree in Industrial\Electrical Engineering
Working experience min 2 year in Customer support
Has good communication skill
Strong data analysis and has capabilities in problem solving
Experience in Improvement Program (Six Sigma/TQM)
Has Self learning capabilities
Willing to travel
explore our website www.philips.com to know us, or found our career opportunities in www.philips.com/careers
Sunday, August 31, 2008
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