Thursday, September 13, 2007

Bank Job at Citigroup (Citibank)

Lowongan Bank : Citigroup (Citibank)
13 Sep 2007
Closing Date: 10-10-07.

Position Objective :
To support the business in creating a superior service quality culture through service campaign and communication programs.

Service Quality Program Officer
(Jakarta Raya - Jakarta Pusat)


Requirements:
* Out of the box thinking And Creative
* Process Oriented
* Preference background service and strategic
* Communication And Interpersonal Skills Excellent
* Preferably Female


Responsibilities:

-Service Communication :
* To organize the utilization of various channel for communicating services-related matters (Email, Service board)
* To work together with service Academy and service Measurement and PI unit for the content of service communication

-Service Campaign Programs :
* To create framework of service campaign Programs
* To Develop various service awareness (Enhance the Level of service awareness and promote service behaviors)
* To Manages implementation of service campaign initiatives
* To facilitate departmental service measurement and PI unit to measure the implementation of departmental service initiatives through internal mystery shopping and internal service satisfaction survey


If the above criteria suits you, please send your comprehensive resume within 14 days from today with recent photograph to :
vivian.lesliana.digdjaja@citi.com

Untuk Berlangganan Info Lowongan Kerja Tiap hari, Masukkan Alamat Email Anda di sini:

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